Frequently Asked Questions
Everything you need to know about bringing Le Point Studio into your home.
What is the typical lead time for furniture orders?
Most of our handcrafted pieces are made to order. Standard shipping typically takes 4-6 weeks, while in-stock decor items are processed and shipped within 3-5 business days.
Do you offer white-glove delivery services?
Yes, we offer white-glove delivery for all large furniture items. This includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for home goods?
We accept returns on non-custom items within 30 days of delivery. Items must be in original condition and packaging. Please note that custom upholstery and final sale items are non-returnable.
How can I care for my Le Point Studio wood surfaces?
To maintain the beauty of our solid wood pieces, we recommend using a soft, damp cloth for dusting. Avoid harsh chemicals and direct sunlight, and use coasters to prevent water rings and heat damage.
Are your materials sustainably sourced?
Sustainability is at the heart of Le Point Studio. We use FSC-certified hardwoods, low-VOC finishes, and recycled textile blends to ensure our products are as kind to the planet as they are to your home.
Can I request fabric swatches before purchasing?
Absolutely. We offer up to five complimentary fabric swatches so you can see and feel the quality of our textiles in your own lighting before committing to a larger purchase.